411 Connect's Innovative Solutions

Elevate Your Security Standards with 411 Connect's Innovative Solutions

98

NPS Score

300+

Satisfied customers

199k+

Hours of experience

42

Avg. coffees per week

Undoubtedly, we are the best choice in the Phoenix market.

Ensuring that every aspect of your digital world is functioning properly is the key. We'll conduct thorough testing and fine-tuning before launching.

Highly agile

Fastest time-to-market

Highest NPS score

Latest technologies

Premium support

Weekly update calls

We gathered the best people from all around the world

At 411, we're grateful for our solid growth and satisfied clients across various industries. Every day, our goal is to strengthen our relationships and create a safer, more secure world for all. We value our customers' feedback and make it standard practice to implement their suggestions, continuously improving our services.

While our engineers may know it all, we never take our knowledge for granted, maintaining a humble approach to everything we do. We don't take ourselves too seriously, and we welcome you to join us in our pursuit of excellence. At 411, "How" we do things is just as crucial as "What" we do. We look forward to serving you and supporting your endeavors with our creativity and unwavering dedication to excellence.

Frequently asked questions

Some of the most common questions we get asked at 411 Connect

What exactly constitutes a Security Alarm System?

A security alarm system is a network of devices that work together to detect and alert individuals of potential security breaches or threats. These devices are designed to monitor various areas of a property, such as doors, windows, and other entry points, and can include a combination of sensors and cameras to detect motion, unauthorized entry, or other suspicious activity.

The components of a security alarm system typically include the control panel, which serves as the central hub of the system and is responsible for receiving and processing signals from the various sensors and devices. This control panel is connected to various sensors and detectors, including motion sensors, door and window sensors, glass break sensors, and smoke detectors.

In addition to these sensors, many security alarm systems also include cameras that can detect motion or record footage for later review. Some systems may also include environmental sensors, such as carbon monoxide detectors or temperature sensors, which can help detect potential hazards.

When a security breach is detected, the security alarm system will typically trigger an alarm or alert, notifying individuals in the vicinity and potentially alerting authorities or emergency services.

Overall, a security alarm system is an essential component of any comprehensive security plan, providing constant monitoring and protection against potential threats.

Why should I even consider 411?

411 Chooses their clients on the basis of trust, partnership-mentality and custom designed systems that work flawlessly. In others words, we have very, very few service calls each year. 411 beleives in "touching it once" so that it works as designed and needed and the client will refer us to friends. We treat every client as an opportunity to build our reputation, not our revenue.

We do not advertise openly due to being referral based and keeping partners happy and protected by controlled growth. We do not have a sales department.

No Salespeople eliminates mis-communications of 411's capabilities and you are always in direct conversation with Engineering and Management. Revenue motivated positions do not guarantee care, respect and accountabililty.

411 Stands firm on being a Service Company, not a Sales Company. This is a Core Value in our company.  

Anyone can Advertise, Market and have Google Rankings/Reviews to talk a great game, we actually invest in our people and partnerships to eliminate the need to have exponential service calls and re-visits because it needed to be done fast enough to get to the next sale that was made.

Controlled Growth, No Salespeople & and Engineering approach is based in facts, technology and care for people just wanting to be safe.

This is what we believe and the premises in which we conduct business.

What are the most common reasons that people seek out the services of an Location Security Company?

There are several reasons why people seek out the services of an alarm system security company. Here are some of the most common reasons:

1. Protection against Burglary: One of the primary reasons that people opt for alarm system security services is to protect their homes or businesses against burglary. Alarm systems are an effective deterrent against intruders, and they can alert the authorities if anyone attempts to break in.

2. Fire Protection: Another reason people choose alarm system security services is to protect against fires. Alarm systems can detect smoke and fire, and can alert the authorities quickly, potentially saving lives and minimizing property damage.

3. Insurance Discounts: Some insurance companies offer discounts on home insurance premiums for those who have a security system installed. This can be a significant incentive for people to seek out an alarm system security company.

4. Peace of Mind: Many people choose to install alarm systems simply for the peace of mind it provides. Knowing that their home or business is protected can help people feel more secure, even when they aren't there.

5. Remote Monitoring: With advancements in technology, many alarm systems now offer remote monitoring capabilities. This means that homeowners and business owners can monitor their properties from anywhere, using their smartphones or other devices.

6. Asset Protection: High-value assets such as expensive jewelry, art, or electronics require extra protection. An alarm system security company can provide the necessary security measures to protect these assets.

In conclusion, people seek out the services of an alarm system security company for a variety of reasons, including protection against burglary, fire protection, insurance discounts, peace of mind, remote monitoring, and asset protection.

What sort of warranties or guarantees does 411 Connect typically offer for their products and services?

A manufacturer's warranty for alarm systems typically includes coverage for defects in materials and workmanship. This means that if the alarm system fails to function properly due to a problem with the materials or workmanship, the manufacturer will repair or replace the system at no cost to the customer.

Depending on the manufacturer, the warranty period may vary. Some warranties may be as short as one year, while others may be as long as ten years. It's important to read the warranty documentation carefully to understand what is covered and for how long.

It's worth noting that a manufacturer's warranty does not cover damage caused by user error, accidents, misuse, or tampering. In those cases, the customer will be responsible for any repairs or replacements needed.For example, a popular alarm system manufacturer, Honeywell, offers a limited warranty for their products for a period of two years from the date of purchase.

Their warranty covers defects in materials and workmanship, but not damage caused by misuse or user error. In summary, a manufacturer's warranty for alarm systems typically covers defects in materials and workmanship for a specified period of time.

It's important to read the warranty documentation carefully to understand what is covered and for how long, and to follow proper usage guidelines to avoid voiding the warranty.

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